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Refund Policy


SecuLife has a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@seculife.us

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at support@seculife.us.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you received the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. 

As mentioned above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.


If more than 15 business days have passed since we approved your return, please contact us at support@seculife.us.

Forbes HEALTH

The Best GPS Trackers For Seniors: A 2024 Guide

reviews
GPS tracker location

Wandering is a common behavioral expression by older people with dementia or Alzheimer’s disease. Unfortunately, wandering can be harmful and even life-threatening, putting people with dementia at risk of falls or other injuries, getting lost, dehydration, traffic accidents or drowning. At the very least, the prospect of a loved one wandering can cause a tremendous amount of distress and anxiety for caregivers and family members.

If you have a loved one who is prone to wandering, a GPS tracker device can help safeguard their well-being by monitoring their location at all times. Read on to learn more about GPS-enabled trackers to see if this type of device might be a worthy investment for yourself or a loved one.

SecuLife Personal GPS Tracker for Elderly, Dementia, & Alzheimer’s

mini SOS GPS tracker
  • Device cost: No charge for device
  • Subscription cost: “Basic” plan includes 60 minutes a month of talk time and five-minute GPS location intervals—and costs $19 a month with an annual plan or $15.20 a month when prepaying $182.40 for 12 months. “Elite” plan includes unlimited minutes per month of talk time and 30-second GPS location intervals—and costs $39 per month with an annual plan or $31.20 monthly when prepaying $374.40 for 12 months.
  • Available for purchase on Amazon or SecuLife website
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