SecuPro Privacy Policy

1. Overview 

SecuPro respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and delete your information when you use the SecuPro mobile application. 

2. Information We Collect 

We may collect: 

  • Personal information (name, email, phone number)  
  • Account credentials (securely encrypted)  
  • Device and usage data (IP address, device type, logs)  
  • Optional data (such as location, only with your consent)  

3. How We Use Your Information 

We use your data to: 

  • Provide and maintain app functionality  
  • Authenticate users and enhance security  
  • Improve performance and user experience  
  • Communicate important updates and security alerts  

4. Data Retention 

We retain user data only as long as necessary for legitimate business and legal purposes: 

  • Account Data: Stored while your account is active  
  • Usage & Log Data: Retained for up to 24 months  
  • Security Data: Retained as needed for fraud prevention and system integrity  
  • Legal Obligations: Retained as required by applicable laws  

After the retention period, data is securely deleted or anonymized. 

5. Data Deletion and User Rights 

You have the right to request deletion of your personal data at any time. 

5.1 Delete Data Within the App 

You can delete your data directly: 

  1. Open SecuPro  
  2. Go to Settings > Account  
  3. Tap Delete Account  
  4. Confirm your request  

 5.2 Submit a Data Deletion Request 

If you cannot access the app, you can request deletion by: 

Include: 

  • Your registered email address  
  • Your name (optional but helpful)  

We may verify your identity before processing the request. 

5.3 Deletion Timeline 

  • Requests acknowledged within 5 business days  
  • Data deleted within 30 days of verification  
  • Backup data permanently deleted within 90 days  

5.4 What Happens After Deletion 

  • Your account and personal data will be permanently removed  
  • Some data may be retained if required for legal, fraud prevention, or security purposes  

6. Data Sharing 

We do not sell your personal data. 

We may share data with: 

  • Service providers (e.g., hosting, analytics)  
  • Legal authorities when required by law  
  • Security partners for fraud prevention  

All partners are required to protect your data. 

7. Security Measures 

We implement industry-standard safeguards: 

  • Encryption (in transit and at rest)  
  • Secure authentication (e.g., MFA)  
  • Access controls and monitoring systems  

8. Changes to This Policy 

We may update this Privacy Policy. Users will be notified of significant changes within the app or via email. 

9. Contact Information 

For any privacy-related questions, concerns, or data requests, you may contact us using the methods below: