Frequently Asked Questions
SecuLife® is a U.S-Based company that provides 4G 5G LTE GPS Tracking Equipment, Nationwide Monitoring Services, and the SecuLife® Mobile App.
SecuLife® offers a wide range of 4G 5G LTE GPS Tracking devices that help you keep track and keep safe your loved ones, any vehicle, or your valuable property. Our wide range of Personal Tracker options is the perfect safety solution for children, the elderly, and those with medical conditions and special needs. Additionally, SecuLife® offers a simple plug-and-play OBD Vehicle Tracker and Mini GPS Asset Tracker. We offer service plans that include all the premium safety features you need.
Lifetime Product Warranty
We offer a lifetime warranty on any device purchased directly from any SecuLife website, third-party marketplace, or digital eCommerce store managed by SecuLife® or its authorized partners. The device must have an active subscription to qualify.
Shipping & Tracking
Orders placed Monday through Friday before 2:00 pm Pacific Standard will be shipped the same day, with the exception of holidays and weekends; these orders will be shipped the following business day. Orders placed on our website will receive a tracking number sent to the email you provided. If you have not received your order within 7 to 10 business days, please contact us by visiting support.seculife.us, and one of our customer service team members will assist you.
Returns & Refunds
Your satisfaction is of the utmost importance to us. If, for any reason, you are not completely satisfied with any purchase made from our website, please visit our Contact Page. One of our customer service team members will respond to you promptly; if your submission is after regular business hours, the support team’s response can take 24 to 48 hours.
What Countries Will My Tracker Work?
Your SecuLife Tracker will work anywhere within the Northern United States with a cellular network and in Canada and Mexico. Roaming fees will apply outside of the U.S.
GPS Devices
Our devices use GPS satellite-based navigation systems allowing users to determine location details. Our GPS Tracking Hardware is used for tracking and monitoring people, vehicles, and property.
Do I Need A Plan to Use the Tracker?
Just like a cellphone, your tracker needs a paid voice, SMS, and data connection for unlimited distance tracking.
A monthly subscription is required for the device's GPS Tracking, mobile app, cellular connectivity,
and all premium safety features, plus secured US-based servers.
Why Choose SecuLife?
We offer top-performing GPS Tracking Devices and the Nation’s Best Network to track and monitor the people and things that matter most to you!
- No hidden fees
- Free Standard Shipping
- Flexible Monitoring Plans
- Lifetime Warranty
- 15-Day Money Back Guarantee
- Monitoring Coverage, You Can Count On
- U.S Based Company
- Live Customer Onboarding
- No Credit Checks
- Customer Service 7 Days a Week
- Free Mobile App